Holistic Innovation – Siemens’ Predictive Services for Spare Parts
A holistic concept for Siemens’ Predictive Services for Spare Parts. Including pricing and market entry strategy to support Siemens in launching the full-service solution on the market.
"Through close cooperation with Motius, we were able to adapt our Predictive Services for Spare Parts exactly to the needs of our customers.”
Our Final Result
Overview
Challenge
Solution
Technologies
Impact
Our Final Result
The pricing and market entry strategy for supported Siemens to launch the Predictive Services for Spare Parts on the market. The value proposition and product backlog enhance future development activities.
Solving the Complex Task of Inventory Management
- Holistic concept for the Predictive Services for Spare Parts – a predictive spare parts management full-service solution
- Interviews with pilot customers and potential end-customers
- Development of pricing strategy, business plan, product backlog, and a market entry strategy
Siemens launched Predictive Services for Spare Parts to their customers as an additional service of a series of „predictive“ services. Besides, Siemens and Motius continue the development of this service continuously based on the defined vision and end-user requirements.
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Contact UsChallenge
A sometimes contradictory goal of maintenance management is to reduce the downtimes of production machines while at the same time keeping costs as low as possible.
Solving the Complex Task of Inventory Management
Machine downtime costs can quickly skyrocket while on the other hand spare parts inventory can bound (potentially never needed) capital and needs a lot of space. Therefore, optimizing the spare parts inventory for optimal availability can have a significant impact on maintenance costs for industrial customers.
Technological Feasibility, Customer Desirability, and Business Viability
With the desired success in the market in mind, a product needs to be defined from three perspectives: technological feasibility, customer desirability, and business viability. At Motius we call this a “Holistic Product”. As Predictive Services for Spare Parts was in technical development, technological feasibility was constantly upheld. However, customer desirability (are the developed features needed by customers?) and business viability (will the money be earned with the product later?) needed sharpening and deeper elaboration, which is why we included these aspects in the development process.
Solution
Through a series of interviews with pilot customers and potential end-customers, a value proposition was defined and quantified through a savings analysis model to develop a pricing strategy, business plan, product backlog, and a market entry strategy.
All About Siemens
Pioneering Technical Products and Services
Siemens is known for its innovations in technology and engineering solutions, encompassing automation and digitalization in the process and manufacturing industries, intelligent infrastructure for buildings, distributed energy systems, and rail transport. The company's diverse portfolio spans across multiple industries, working with customers in industry, infrastructure, and transportation.
Tackling the Challenge in a Four-Step Process
Ideation
No matter how well-defined your project idea is, we can work it out together. We can start with an existing problem, an existing product that you want to improve, or just some rough ideas and requirements. Based on your needs, we identify new technologies that create the biggest impact for you and your users.
Proof of Concept & Prototype
Quickly and reliably prove that the solution is technically possible before investing too much money. We deliver technical proof of concepts in no time. The best way to create products people love is through rapid prototyping. We focus on fast ideations and customer-centricity.
MVP
Tap into the market with your first MVP (minimal viable product) to get real feedback from real customers. We deliver a quality product with a focus on key functionalities.
Support & Maintenance
We’re not just delivering the result. During the support phase, we make sure that the solution is perfectly integrated. Additionally, we can gradually adjust the product functionalities, based on your users' feedback.
